Several changes have been made to the Patient & Caregiver Registry. Please read the important updates below:
Linking Patients & Caregivers
Caregivers cannot be processed through the Caregiver Approval Process if they are not “linked” to a patient. A recent update to the Registry will not allow the creation of a caregiver registration without linking that caregiver to a patient profile. Below the “New Registrant” section, search for the patient to be linked to the caregiver in the search field. Select “Add Patient to Caregiver”. Then select “Create Registrant” to complete the caregiver registration and link the patient to the caregiver.
Note: The patient must have a complete registration before the caregiver’s registration can be created and linked to the patient.
Abandoned Registration
Patients and caregivers have 90 days from issuance of recommendation, or the creation of the caregiver registration, to activate and complete their registration. A registration that is not activated within 90 days will be considered abandoned, and the patient/caregiver will no longer be unable to activate their registration.
Recommendation Issuance
A recommendation will now become active upon the written date. Previously the recommendation start date was based on the date the patient activated or renewed the card and submitted payment.
Registration Renewal
A patient is able to renew their registration starting 30 days before the registration’s expiration date. Registrants do not receive an automated email from the Registry with a link to renew their registration. Within 30 days of the registration expiration date, patients can visit www.ohiomedicalmarijuanaregistry.com and login with their registered email address and password to renew the registration.
Recommendation History Report
A Recommendation History report is now available to physicians using “Reports.” Reports may be filtered by Recommendation Status (optional field), From Date (required field), and To Date (required field).
Physicians May Make Recommendations Prior to Existing Recommendation Expiration Date
Physicians may make recommendations up to 90 days prior to recommendation expiration date of current recommendation. Physicians using this feature will also have the ability to specify a future recommendation start date (if date is not selected, the future start date will default to the day after current recommendation expiration date; future start date may occur no more than six months after current recommendation expiration date)
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Note: This functionality only applies to physicians creating a new recommendation for a new patient. Physicians renewing recommendations will use the “Renew” tab. (If a recommendation is renewed before the current recommendation expires, the current recommendation will be terminated immediately and the new recommendation will be effective.)
Resend Registration Email
Physicians now have the capability to select “Regenerate Registration Email” on the User Account tab. This feature may be useful if a patient/caregiver needs to have a registration email resent.
Reset Password Instructions
Physicians now have the capability to send reset password instructions from User Account tab. This feature may be useful if a patient/caregiver needs to have a password reset.
Note: When patients/caregivers reset a password, they are required to enter their registered email address. To receive reset password instructions, the entered email addess must be the same email address listed on the Registry.